The year 2011 has been another challenging year economically for Western Europe and North America. However it has offered a year of opportunity and growth for countries such as Brazil, China and Russia, as well as some of the more politically stable territories in the Middle East. There is one theme however reining globally – that mobile and the web, are becoming the prevailing channel for retail sales and other business transactions.
Our President Deborah Collier investigates and delivers her top 5 predictions for digital business in 2012
A Year for Speed
With organisational strategies focused on cost reduction, maximising sales and increasing efficiency, the forthcoming year is all about the speedy transaction and customer experience.
Lets take a look at my E-Business predictions for 2012 and consider how they might affect you:
Download E-Business Predictions 2012 (PDF 265KB) Latest Annual Predictions
Deborah M. Collier - President - Digital Skills Authority
Date:14th December 2011
