Certificate in Online Business™ (COB)

About the Exam

The Certificate in Online Business (COB) from the Digital Skills Authority and the COB Certified series of qualifications are recognised by leading organisations around the globe as the industry standard for management qualifications in e-commerce, online business and digital marketing.

We have a dedicated team responsible for both course and exam development, standards and marking of the Digital Skills Authority's Certificate in Online Business™ qualifications:-

NEW: COB Certified Professional Series

Our new series for team professionals are currently offered with online examinations.

  • COB Certified Web Merchandiser
  • COB Certified Category Manager
  • COB Certified Marketplace Trader
  • COB Certified Content Strategist
  • COB Certified Marketing Executive
  • COB Certified Web Writer

 We are currently rolling out these programs online, as well as full exam information. In the meantime, please contact us if you have any questions.

Exam Format COB Certified Manager Series

The format for the exams consists of two practical written papers unique to each program track:-

  • 1hr 30 minutes question and answers - Part A
  • 1hr 30 minutes case study - Part B
  • Additional 1-hr 30 minutes special paper Part C - For delegates taking a dual examination only
  • Additional 1-hr 30 minutes special paper Part D - For delegates taking a full suite of COB Certified Manager certifications

A High but Achievable Standard

  • The pass mark is 70%
  • Support if English is not your first language

International Students


The Digital Skills Authority cares about all our learners, and we do our upmost to provide a variety of examination options. We recogniize that for some learners face-to-face examinations in person with hand-written / hand-drawn answer papers work best. For others, who have the available technology and Internet connectivity available, a virtual exam method is suitable. We expect the face-to-face examinations (offered through 'Authorised Testing Centres') to resume when it is safe to do so in those countries.

Digital Skills Authority

NEW - Virtual (Remote) Exam Invigilation

The Digital Skills Authority now offers subscribers of the COB Certified E-Learning Programs the option to take their exams remotely, with a live exam invigilator.

This new option is suitable when access to an ‘Authorised Testing Centre’ is not available, and if a student has the suitable technology requirements – High-speed Internet or Broadband, an up-to-date reliable computer, a webcam and a smartphone with camera. Exams are invigilated live by an examiner, via web cam and a secure online application.

Please note the Digital Skills Authority administration fee is included with the course, but if a student needs to resit an exam, and additional fee will be required. (Please note we do have a very high success rate, and we do our upmost to help students succeed in their exam first time).

Pay Virtual Exam Fee

Classroom Course Exam Day

Delegates attending a classroom course, take their exam on the final day of the course. The below is the schedule for a classroom course exam day:-

  • 09:00 Welcome and refreshments
  • 09:30 Essential exam practice exercise with trainer review - Part B
  • 11:30 - 1pm Exam Part A
  • 1-1:45 Lunch (is provided)
  • 2-3:30pm - Exam Part B

For those attending booking an exam retake or taking an exam further to a self-study or e-learning course, refer to your local authorised testing centre for timings

Exam Results

The exam results are normally emailed to you within two weeks, and a certificate posted to you registered delivery within 4-6 weeks.   If you do not pass your exam the first time, you can retake your exam.  

Self-Study Courses and Exam Retakes Classsroom Courses

If delegates do not pass their exam the first time, they can book an exam retake. Please note that exam retake fees are not included with course packages. Exams can be booked at authorised testing centres around the globe, or a Virtual (Remote) Exam option can be purchased via our e-courses platform.                    

Authorised Testing Centres

Delegates taking exams