Content and Customer Experience Training
"One tiny change to our website’s formatting led to an extra £1 million in revenue over the course of a year – so details really do make the difference!" David Walmsley, then Head of Web Selling at John Lewis Source: Echo E-Business Evolution White Paper
Learn how to plan, prepare and publish engaging, marketable, valuable and accessible web site content, that will attract and retain users and customers.
Learn Online
You can access content strategy and customer experience training through our e-learning courses:-
- NEW COB Certified Content Strategist - E-Learning Edition 2021
- NEW COB Certified Web Merchandiser - E-Learning Edition 2021
- COB Certified E-Commerce Manager - E-Learning Edition 2021
- COB Certified E-Business Manager - E-Learning Edition 2021
- All Marketing Online Courses (excluding COB Certified Web Writer)
Classroom Courses - Returning in 2022
A powerful 1-day Content Strategy and Customer Experience training day features in our 5-day classroom programs. Organisations who book a COB Certified single or multiple track course at their offices, can enable selected staff to attend this day only as a single day course.
